HOLIDAY EXTENSION POLICY
Our holiday return policy is designed to make your gift-giving season worry-free!
- Extended Return Window: Orders placed from November 7, 2024, to December 24, 2024 can be returned (unwashed, unworn, and unused) until January 10, 2025.
- Orders After December 24, 2024: Purchases made on or after December 25, 2024 will follow our standard return policy.
Thank you for shopping with us! We’re here to ensure your experience is smooth, even if something doesn’t work out perfectly.
RETURN, EXCHANGE + REFUND POLICY
ONLINE ORDERS
- Unwashed, unworn, and unused merchandise must be returned within 30 days of the purchase date to qualify for a refund to your original payment method.
- Shipping Charges: Non-refundable, and return shipping fees will be deducted from your refund.
- Returns received 31+ days after the purchase date will be issued as store credit only.
IN-STORE ORDERS
- Unwashed, unworn, and unused merchandise must be returned within 14 days of the purchase date. Eligible returns will receive store credit or an exchange only.
BOTH ONLINE & IN-STORE
- Condition of Items: Items with signs of wear (e.g., perfume, makeup, stains, or animal hair) will not be accepted for return or refund.
- Shoes: Must be returned in their original shoebox, which must remain intact. Do not use the shoebox as a shipping container. Any labels or tape applied directly to the shoebox will result in a $10 fee in addition to return shipping fees.
- Final Sale Items: Items marked as ‘Final Sale’ are not eligible for return or exchange. Any final sale items included in a return will not be refunded or sent back.
If you have any questions or need assistance, our Customer Success Team is here to help!
Thank you for supporting our boutique—we appreciate you!
