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Frequently Asked Questions

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(360) 778-1849
Mon - Fri from 10:00 - 5:00pm

QUESTIONS & ANSWERS

LOCAL PICK UP

You can pick up the same day you order! Drop by Cheeks Jeans from Monday-Saturday during open hours. Remember, we are CLOSED every Sunday!
Store Location: 420 Front Street, Lynden WA 98264
 

WHEN WILL MY ORDER SHIP?

We ship Monday-Friday and will email tracking as each order is sent out. If you purchase an item online after 2 pm (PT) on Friday, it will not be fulfilled and shipped until we open Monday.

For questions about shipping or in-store pickup, please email [email protected].

 

EXCHANGES/RETURNS 

You can return your items at the storefront OR email Cheeks Jeans with the subject “Returns” to [email protected] within 14 days of receiving your item(s) to begin the return process. If you're shipping back a return, we cannot hold any items until we receive your item. Once your return arrives, we can check if the size requested for an exchange is available. We do not honor returns after 14 days have passed. Please respect our policy and do not ask after this time period has passed.

 

RETURN POLICY 

We'll always do our best to take care of customers. Our philosophy is to help you fairly and reasonably, we hope you will be fair and reasonable with us as well.  

If you are not completely satisfied with your Cheeks purchase, we will gladly accept the exchange of unworn, unwashed, unaltered or defective items within 14 days of receipt of purchase. Purchases made in-store or online will be returnable for an exchange/store credit or a full refund. Sales are final on clearance items, special orders, special offers, and items that have been altered. Gift cards can not be returned. 

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(360) 778-1849
Cheeks Jeans 420 Front St

United States
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